2 min lezen
Show the Opportunity

“You need to redesign your homepage.” “You need to hire more people.” “You need to change your pricing.”

That’s how most consultants talk. And it almost never works.

The problem with “you need to” is that you are acting as though you can deploy their resources. You can’t. That homepage redesign you think is simple might require security reviews, legal approval and three teams that disagree on their end. And you are bundling diagnosis with solution — if the client doubts either one, they reject everything.

What works better is showing the opportunity without handing over the prescription.

A consultant I know wanted his e-commerce client to invest in content. He didn’t say “you need to produce more content.” He showed a competitive analysis. How much traffic a competitor was getting from keywords his client wasn’t ranking for. What that traffic was worth in revenue. The client drew his own conclusion. The conversation was no longer about whether to do content, but how.

That’s the difference. When you tell someone what they should do, you get resistance. When you show someone what they are missing out on, you get curiosity.

Another consultant sensed that landing pages were underperforming. Instead of arguing about it she ran user research. Ten questions. The data was so clear she didn’t need to recommend anything — the executives saw it themselves.

That is actually the test. Before you recommend anything: can you show what happens if they do nothing? If you can’t make the consequences of inaction concrete, you are not ready to propose action.