Hi, I'm Ymar.

I'm a consultant and team lead working at the intersection of business applications, process, and delivery.

I help organisations make complex systems useful: CRM, Salesforce, marketing automation, portals, integrations, and the decisions that sit around them.

Business applications CRM, Salesforce, marketing automation, portals, integrations, and the processes around them.
Consulting leadership Shaping direction, leading small teams, and keeping delivery connected to business outcomes.
Operating model Turning unclear handoffs, definitions, and decisions into work people can actually run.
Technical delivery Bridging strategy, architecture, configuration, data, and implementation detail.

Start with the business.

The application should fit the way value is created, sold, delivered, and supported.

Translate between teams.

Good work often means helping leadership, operations, sales, marketing, and engineering understand the same problem.

Stay close to delivery.

Strategy gets better when it survives contact with configuration, data, users, and edge cases.

More background on Profile, writing in Posts, and smaller things in Micro. I'm on LinkedIn and reachable by email.