I help manufacturing companies get a grip on their leads. From first contact to closed-won, and everything that goes wrong in between.
10+ years of experience in CRM and marketing automation. Started as a developer, grew into an architect and team lead. Led programs for Hilti, Accell, IKEA, and JDE. Now working through BRITE as Managing Consultant, focused on B2B manufacturing.
Approach
I don't start with tooling. First I understand how your commercial process works: where do leads come from, who touches them, where do they drop off, and why. I do that by talking to sales, marketing, and operations—not just management.
Then I design a lead management process that fits how you actually work. Qualification criteria that sales recognizes. Scoring that prioritizes without noise. Routing that gets leads to the right person. Follow-up that's visible.
The implementation is hands-on. I configure the CRM, build the automations, and make sure it works before I leave. No PowerPoints that end up in a drawer.
Sound familiar?
- Trade show leads that never get called
- Marketing and sales blaming each other over lead quality
- Dealers receiving leads but not following up
- No visibility on what happens to leads after handoff
- Long sales cycles where timing is critical but nobody monitors it
Who I work with
Manufacturing companies with complex B2B sales. Machine builders, component manufacturers, industrial suppliers. Companies where deals are worth €50K to millions, sales cycles run for months, and decisions are made by technical DMUs.
You often work with dealers, distributors, or partner channels. You have an installed base you want to activate. You do trade shows and events. And you struggle with the question: what actually happens to all those leads?
Technologies
Certifications
Salesforce: Data Cloud · Sales Cloud · Service Cloud · Experience Cloud · Marketing Cloud · Platform App Builder · Administrator · AI Associate
Experience
Managing Consultant
Jan 2024 - PresentBRITE, Utrecht
Leading multi-cloud Salesforce programs (Marketing Cloud, Data Cloud, Sales Cloud, Service Cloud) for B2B clients. Implementation of data integrations and marketing automation for personalized campaigns.
Salesforce Team Lead
May 2022 - Dec 2023DEPT, Amsterdam
Building and leading Salesforce Consulting team. Sales Cloud and Service Cloud implementations focused on unified customer data across all channels.
Solution Architect
Oct 2018 - Apr 2022VML (Wunderman Thompson), Haarlem
Architecture and implementation of Marketing Cloud for international brands (IKEA, JDE). Multi-brand campaigns, customer journeys, and data integrations.
CRM Team Lead
Sep 2016 - Sep 2018HolidayPirates Group, Berlin
Leading CRM team (6 FTE) across 9 international markets. Nurture campaigns, segmentation, and platform selection.
CRM Developer
Apr 2015 - Sep 2016Zalando SE, Berlin
Email templates, data models, and integrations for multi-channel campaigns at enterprise scale. Segmentation, A/B testing, and onboarding.
Personal
Outside of work I listen to a lot of progressive trance and deep house. You can find me on Spotify.
Education
Northwest Missouri State University
Minor Interactive Digital Media
Sep 2010 - Dec 2010 · Maryville (MO)
ZUYD Hogeschool
Bachelor of Computer Science
Aug 2008 - Aug 2013 · Maastricht