Something very interesting is happening in the world of CRM blogs: CRM is becoming less and less of a subject. Oh, it’s in there -- it’s just being elbowed to the back of the stage by a whole host of other related disciplines and technologies. Customer experience, customer engagement and content marketing are vying with artificial intelligence, Internet of Things and bots to elbow CRM to the back of the stage. CRM is still back there, though -- and it’s CRM that glues these disparate trends and market forces together.

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Indexing data. Contribute to tg12/Unintended-garbage-collection development by creating an account on GitHub.

The React Framework. Contribute to vercel/next.js development by creating an account on GitHub.

Arduino Nano 32x8 LED matrix displaying date, time, temperature and humidity with a motion sensor.

De dj en producer heeft alle muziek die er toe deed vorig jaar weer eens samengesmolten.

MacOS productivity app that allows quickly capture and recognize text from your screen. Easiest to use mac OCR software for extracting text from images, PDFs, presentations, online meetings and even videos

I remember when I picked up CakePHP back in the days, I loved how easy it was to get started with. Not only were the docs well-structured and exhaustive, but…

Everything you need to know about B2B SaaS customer onboarding — from first-touch to fully adopted. A complete guide for CS and onboarding teams.

Arduino Project Hub is a website for sharing tutorials and descriptions of projects made with Arduino boards

When most people think of chatbots, they envision having a helpful, uninterrupted conversation with a flawless virtual assistant.

Compact LED display unit that functions as cryptocurrency ticker and doubles as a real-time YouTube subscriber counter. By Hacker Shack.

Get to know the human interface and learn why conversation is the best model for creating more human-centered design.

Here’s what I ended up reading this year, in roughly chronological finishing order. (I usually have 3-4 books going on at once.) Tools of Titans by Tim Ferriss. The Art of Stillness by Pico A…

Simple PHP Parser Library for API Development. Contribute to nathanmac/Parser development by creating an account on GitHub.

The primary obstacle to strategy execution is a failure to balance inherent tensions. In particular, there are four core tensions that leaders need to balance. First, setting an inspiring end state while also including specific and challenging mid-state targets; second, top-down control versus democratizing change; third, developing new capabilities while also pressuring workers to deliver results; and fourth, striking the balance between creativity and discipline. Getting strategy done well often calls for trade-offs. Companies that can achieve a balance between opposing forces are far more likely to realize successful strategies that endure.

David shares why we should avoid “killing time.” Read here.